Frequently asked questions

Contact us as soon as possible with your order number. If your order has not been dispatched yet, we'll do our best to change or cancel it.

All available payment methods are shown at checkout. Payments are processed securely through Shopify's checkout.

Delivery usually takes 5–10 working days. The delivery time for your address is shown at checkout before you pay.

Free delivery over £39. The exact cost for your address is always shown at checkout before you pay.

As soon as your order is on its way, we email you a shipping confirmation with the tracking details where your carrier provides them.

Track your order

Yes. You have 30 days from delivery to return an item.

Once your return has arrived and been checked, we refund the original payment method. You'll receive an email when the refund has been processed.

Every product page has a size guide next to the sizes. Compare your own measurements with the table.

Size guide

Check the measurements for that style in the product description. Still unsure? Send us a message before you order and we'll help you choose.

No. You can check out as a guest. With an account you can see your orders and save your addresses.

Buy 2 for 10% off, 3 for 15% off or 4 or more for 20% off. The discount is applied automatically at checkout.